{GDPR privacy notice}

GDPR Privacy Notice 

This privacy notice is to explain how we manage and protect your personal data.
Lotus Health and Fitness is committed to being open and transparent to how it collects are stores your personal data. This includes the personal data of teachers, clients/customers, contractors and suppliers.


About this policy

Your privacy is important to us and we want you to feel comfortable with how we use and share your personal information. This policy sets out how Lotus Health and Fitness handle your  personal information, including when and why it is collected, used and disclosed and how it is kept secure. 

You will find our contact details at the end of this policy which you can use if you have any questions, including how to update or access your personal information or to make a complaint. 

This policy may change, and any changes will be relayed to you accordingly. This policy was last updated on 21st May 2018.


How and what personal information we collect 

Personal information you give to us: This is information about you that you give to us from one of the following:

Consent: the individual has given clear consent for Lotus Health and Fitness to process their personal data for a specific purpose. a. The client has entered their personal data via MINDBODY for the purpose of attending the studio and accessing services. b. Opted-in to receiving news and event information via the website or by checking (yes) on the PARQ form.

Contract:This is necessary for a membership contract at Lotus Health and Fitness.

Legal Obligation:This process is necessary for Lotus health and Fitness to comply with the law (not including contractual obligations).

Vital Interest:This process is necessary to protect someone’s life. E.g. emergency contact information and next of kin.

Public task:the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.

Legitimate interests:the processing is necessary for your legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. perform your official tasks.


Other who may access or receive access to your personal data

Lotus health and Fitness does not share your personal data with other third parties. Personal data is only used by lotus Health and Fitness to allow you to access service via MINDBODY or Mailchimp, to receive newsletter. Client Consolation information is coded and password protected. This information is only stored with a coded name, no address or additional contact information is stored.


How long we keep your personal data for 

Where we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws.

We do not retain personal information in an identifiable format for longer than is necessary.

We may need your personal information to continue to access services at Lotus health and fitness.

The only exceptions to this are where: the law requires us to hold your personal information for a longer period, or delete it sooner; you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted in this section or because we are required under the law; and in limited cases, the law permits us to keep your personal information indefinitely provided we put certain protections in place.

Changes to this policy

We may review this policy from time to time and any changes will be notified to you by providing an updated version. Any changes will take effect 7 days after the date of our updates or the date on which we post the modified terms, whichever is the earlier.


Contact us 

If you have any questions, suggestions or complaints about the processing of your personal information or wish to contact us to amend/update your data, please contact the Lotus Health and Fitness Data Protection Officer.

Name: Clare Bannister
Email: clare@lotushealthandfitness.co.uk
Tel: 07931 734 798

Contact Clare to book a one-to-one session